Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement electronic technologies to advance business models

1.1 Determine and communicate to stakeholders the commercial set up of the business to supply electronic commerce (e-commerce) products or services

1.2 Analyse and evaluate e-business models appropriate to a specific operational context

1.3 Implement arrangements for conducting e-commerce appropriate to data management, and business and organisational requirements

1.4 Ensure e-business models interoperate technically and operationally with organisation’s management of customer service, performance, learning and decision support

1.5 Implement customer authentication and transaction systems appropriate to business and organisational requirements

1.6 Review and report opportunities to improve e-commerce infrastructure, systems and solutions

2. Implement electronic technologies to advance retail sales operations

2.1 Determine and communicate to stakeholders the commercial set up of the business to supply e-retail services

2.2 Analyse and evaluate appropriate e-retail tools and processes

2.3 Align e-retail strategy with business strategies, and business and organisational requirements

2.4 Implement arrangements for conducting e-retailing appropriate to business and organisational requirements

2.5 Review and report opportunities to improve e-retail infrastructure, systems and solutions

3. Implement electronic technologies to advance mobile operations

3.1 Identify and communicate to stakeholders, range of options available in mobile computing devices and mobile technologies appropriate to business unit and organisational requirements

3.2 Confirm trends in mobile commerce and related systems

3.3 Research trends in mobile internet and other communication networks

3.4 Implement arrangements for mobile commerce and related systems appropriate to business and organisational requirements

3.5 Review and report opportunities to improve mobile electronic infrastructure, systems and solutions

4. Implement electronic technologies to advance supply chain management

4.1 Determine and communicate to stakeholders the commercial set up of the business to electronically manage a supply chain

4.2 Research and report strengths and weaknesses of options relating to electronic enhancement of supply chain management

4.3 Develop electronic supply chain model and strategy

4.4 Align supply chain management with e-business strategies and model

4.5 Implement electronic supply chain model

4.6 Review and evaluate electronic supply chain model against business and organisational requirements

4.7 Determine and report enhancements to electronic enablement of supply chain

Skill 

Performance 

Criteria 

Description 

Reading

1.1-1.6, 2.1-2.5, 3.1, 3.3, 3.5, 4.1, 4.2, 4.4, 4.6, 4.7

• Interprets, analyses and evaluates a range of textual information to assist with decisions and choices relating to the implementation of advanced electronic technologies

Writing

1.1-1.4, 1.6, 2.1-2.5, 3.1-3.3, 3.5, 4.1-4.7

• Develops material for a specific audience using clear and detailed language to convey information, report on opportunities, and implement supply chain models

Oral Communication

1.1, 1.6, 2.1, 2.5, 3.1, 3.5, 4.1, 4.2, 4.7

• Presents information using structure and language appropriate for the audience
• Uses active listening and questioning to clarify and confirm understanding

Numeracy

3.2, 3.3

• Selects from and applies an expanding range of mathematical and problem-solving strategies to analyse and confirm trends in mobile commerce and mobile internet networks

Navigate the world of work

1.3, 1.5, 2.3, 2.4, 3.4, 4.6

• Establishes processes in accordance with organisational policies and procedures
• Considers own role in terms of its contribution to broader goals of the work environment

Interact with others

1.1, 1.6, 2.1, 2.5, 3.1, 3.5, 4.1, 4.2, 4.7

• Selects and uses appropriate conventions and protocols when consulting and communicating in a range of work contexts

Get the work done

1.1-1.5, 2.1-2.5, 3.2, 3.5, 4.1-4.5, 4.7

• Plans, implements and monitors complex tasks including scheduling communications with key stakeholders
• Takes responsibility for high impact decisions involving analysis and evaluation of complex variables
• Keeps abreast of new technologies to identify opportunities to improve organisational outcomes
• Uses digital tools to access and organise complex data and analyse multiple sources of information for strategic purposes

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

BSBITB801 Implement advanced electronic technologies

BSBITB701A Implement advanced electronic technologies

Updated to meet Standards for Training Packages

Recoded to meet AQF requirements

Equivalent unit

Release 

Comments 

Release 1

This version first released with BSB Business Services Training Package Version 1.0.